Sustainability Observatory-Governance

BUSINESS: 416 PRACTICES
Founded in 1998, HELLENiQ ENERGY (https://www.helleniqenergy.gr/en) is one of the leading energy groups in South East Europe, with presence in 6 countries and activities spanning across the energy value chain, namely: oil refining and fuel marketing, exploration and production, renewable energy sources, petrochemicals, power and gas.
The initiative concerns the creation and implementation of a comprehensive and modern regulatory compliance framework that enhances transparency, accountability and integrity across all levels of HELLENiQ ENERGY's Group operations in Greece and abroad.
At HELLENiQ ENERGY, our success is measured not only by our business performance, but also by the way we choose to operate: with transparency, integrity and accountability. These principles are not just guidelines—they are the core of our culture, the foundation on which we build the trust of our colleagues, partners and society. This is how we ensure sustainability and create growth for all.
That is why compliance with laws, regulations and our internal policies, ethical business practices and corporate responsibility are not just a formality. It is a collective commitment that ensures our working environment remains fair, safe and beneficial to all.
Guided by this commitment,
✅We have incorporated the most up-to-date principles of compliance and business ethics, ensuring that we respond to today's challenges and regulatory changes.
✅ We have created new reporting channels for the timely and secure recording of concerns or violations through a whistleblowing policy that preserves the anonymity and provides protection of those who report.
✅ We have made our rules and principles even clearer, so that every decision we make is the right one and reflects our values.
✅ We have invested in new technologies that ensure more effective compliance.
More specifically, this framework includes:
In addition, due diligence procedures have been incorporated to assess existing practices, risk assessements, and the appointment of responsible persons for the implementation and monitoring of policies. At the same time, all personal data protection policies are systematically updated.
At the digital level, a Regulatory Compliance page has been created on the intranet, with posted policies, tools and training material, as well as a special section on the corporate site, so that external stakeholders can also access it.
Start: January 2025
Completion: January 2026 (full operation).
The programme will then continue to evolve as the systems are tested and optimised.
The regulatory compliance and governance framework has been developed based on international guidelines and standards and includes multiple dimensions:
1. Code of Conduct
2. Reporting Policy & Whistleblowing Platform
3. Regulatory Compliance Manager
4. New Policies and Regulations
A total of 18 policies were revised and/or created.
5. Training
A total of 434 people were trained.
6. Digital Transformation
HELLENiQ ENERGY Group – implementation in all facilities and subsidiaries in Greece and abroad, while respecting local specificities.
The framework was developed in collaboration with specialised legal and regulatory advisors, as well as using international standards (UN Global Compact, OECD Guidelines, GRI Standards).
The success of the framework is based on the active participation of all employees.