BUSINESS: 416 PRACTICES
With 19 hotels & resorts in the most beautiful destinations of Greece, Mitsis Hotels has been a tourism pioneer for over 45 years now, offering excellent service, great locations, impeccable facilities, sophisticated dining and a broad spectrum of options for its clientele, all in a sustainable manner.
Mitsis Group aims to enhance transparency and accountability as central pillars of its governance framework. Since 2019, the Group has published its annual Sustainability & CSR Report, not only to disclose measurable data and results, but also to guide its long-term strategy by identifying key priorities and defining future actions. The objective is to reinforce responsible business practices, build stakeholder trust, and support continuous improvement.
The primary audience of the Sustainability & CSR Report includes internal and external stakeholders: employees, partners, investors, government bodies, NGOs, and the broader public. The report is designed to meet the information needs of all parties interested in Mitsis Group’s environmental, social, and governance performance.
The Sustainability & CSR Report has been published annually since 2019 and remains an ongoing commitment, forming a core component of the Group’s long-term sustainability governance framework.
The Sustainability & CSR Report serves as the official record of the Group’s programme “A Story of Change.” It is aligned with the Global Reporting Initiative (GRI) Standards and the United Nations Sustainable Development Goals (SDGs). The Report covers a wide range of topics including energy and water efficiency, biodiversity protection, employee wellbeing, community engagement, and ethical governance. By combining quantitative metrics with qualitative initiatives, it provides a holistic view of the Group’s sustainability efforts and outcomes.
Since its inception in 2019, the Report has become a trusted source of information for stakeholders, showcasing the Group’s transparency and commitment to responsible tourism. It allows stakeholders to monitor progress, hold the organisation accountable, and participate in a shared vision of sustainable development.
The Report reflects activities and performance across all Mitsis Group properties and operational locations in Greece, capturing the Group’s overall sustainability footprint on a national level.
The reporting process aligns with internationally recognised frameworks such as the GRI Standards and the SDGs, ensuring comparability and credibility. Through ongoing stakeholder engagement, the Group maintains open communication with various external bodies and experts, incorporating their input into its sustainability strategies.
While the Report primarily addresses governance and sustainability outcomes, it also reflects the role of employees in driving the Group’s ESG initiatives. Employee involvement in environmental and community programmes, as well as their engagement in the continuous improvement process, is a key factor contributing to the Report’s substance and authenticity.
The annual Report strengthens Mitsis Group’s governance structure by institutionalising accountability, enhancing stakeholder confidence, and integrating ESG principles into strategic planning. It positions the Group as a transparent, responsible leader in the Greek tourism sector, supporting long-term resilience and operational excellence.
