Expansion - strengthening of Social Welfare during the pandemic period
The Municipality of Trikala is a municipality of Thessaly region based in Trikala.
Read more: www.trikalacity.gr
Contact
SOCIETY
MUNICIPALITIES: 134 PRACTICES
TOPIC: Initiatives on the effects of the COVID-19 pandemic
Initiative
SUBMITTED FROM:
Municipality of Trikala
Contact
Objective Action
The extension and strengthening of actions in favor of beneficiaries of programs and members of vulnerable groups, of actions and good practices in the field of social care during the pandemic
Target Audience
Beneficiaries of TEBA programma
Roma
Beneficiaries of "Help at Home"
KIFI members
Members of vulnerable groups
Duration
March 23 2020 - May 4, 2020
November 4 2020 - end of the second quarantine
Description
The following actions were implemented:
1. Extension of the Help at Home program
2. Delivery of food at home after a telephone appointment, for beneficiaries of the TEVA program
3. Establishment of infrastructure for the distribution of food (call center, vehicles, specialized staff, observance of safety measures)
4. Telepronation: Provision of devices (tele-pressure gauge with bluetooth interface and internet connection) for tele-monitoring of sugar and blood pressure values, without a visit to the treating physician
5. Telephone care: providing a set of "smart home" sensors, for lonely elderly people (traffic measurement, front door opening, temperature, an emergency call button for help). The system is automatically monitored via the internet, by the e-trikala Telephone Care Center.
6. Transportation of essential products (shopping, food) to people who could not move
7. An open telephone line of expression for the transport of essential products was created
8. An open telephone hotline was created for beneficiaries of KEA
more...
Impact on Society
- More than 3000 people from Trikala benefited
- A feeling of safety and security was created during the first quarantine period
- The risk of infection with the virus for members of vulnerable groups is reduced
- Cooperation between services has improved
- The need to improve the infrastructure of the Municipality was documented
- New fields of action were created for the local authorities and their interventions in matters of social care
- The cooperation with individuals and companies was strengthened, within the framework of their Corporate Social Responsibility
- Infrastructure was created to deal with similar phenomena
Initiative Location
Municipality of Trikala (city and villages)
Working with Organization
e-trikala SA
Workers Participation
The number of employees and volunteers reached at 60 people
Benefits for Οrganization
The Municipality of Trikala
- Adjust the schedule of employees according to the needs based on the security measures by Covid-19
- Promote faster and more effective cooperation between services
New areas of intervention have been created for the benefit of members of vulnerable groups
- Mobilized staff to serve increased needs
- Developed new fields of social policy
- Drawn conclusions about the most efficient operation of services
Connection with Global Goals
More Initiatives from Organization
1st Plug & Play RestartmAIcity Conference: Designing the sustainable and smart city of the future
Hosting of refugee and immigrant populations from war zones during the mass influx into the Greek territory.
MyWay - European Smart Mobility Resource Manager
Trikala 2025 Strategic Plan: “A Smart, Sufficient and Resilient City”
"Trikala, Open City"
