Employee well-being and work-life balance at Eurobank

BUSINESS: 532 PRACTICES
The Eurobank Group, consisting of Eurobank S.A. (Eurobank) and its subsidiaries, is a strong banking group active in six countries, with total assets of €67.7 billion and 11,394 employees. Eurobank Ergasias Services and Holdings S.A. (Eurobank Holdings) is the parent company of Eurobank Group. With a total network of 625 branches in Greece and abroad, Eurobank offers a comprehensive range of financial products and services to its retail and corporate customers. In Greece, Eurobank operations encompass a retail banking network, dedicated business centers, a Private Banking network and a dynamic digital presence. Eurobank also has presence in Bulgaria, Serbia, Cyprus, Luxembourg and United Kingdom (London). Eurobank’s philosophy focuses on providing quality services to its customers, paying attention to their particular and diverse needs. Beyond core business activity Eurobank, responding to the needs of today’s everchanging environment, consistently designs actions relating to social and environmental issues, adopting responsible practices that promote transparency and business ethics. Eurobank links its business decisions to environmental sustainability, social responsibility and corporate governance (ESG).
Health, safety and well–being of employees constitute priorities for Eurobank. Within this framework, the Group continually ensures a modern and safe working environment, while at the same time it plans and implements programmes that promote health and balance between professional and personal life and defend the family institution
The Programme is addressed for all the Bank’s staff.
Ongoing.
The provided programmes regard to:
• Private healthcare and life insurance for employees and dependent family members.
• Pension and savings schemes (employee pension plan and group savings plan for employees’ children).
• Financial benefits and family allowances (wedding allowance, large family benefit, disabled children allowance, kindergarten and special school benefit).
• Discounted rates for the Bank’s products.
• Additional annual leave days, on top of the statutory ones, relating to family and working mothers (for example, in case of family emergencies and/or health issues the bank offers reduced working hours for mothers).
• A restaurant facility with outdoors area, located in our building complex in Nea Ionia, where employees and visitors enjoy quality food, based on a healthy and balanced diet, at very affordable prices, while taking a pleasant break.
Rewarding, Entertaining & Fostering Family Relations
Tangible proof [GSE&SA1] that the employees are Eurobank’s most valuable asset, is the Occupational Health and Safety Policy that the Bank has put in place since 2005.
Eurobank applies all measures required under the national and EU legislation to ensure the health and safety of its employees, customers and associates while, at the same time, implements a Health and Safety Management System (HSMS), certified as per the OHSAS 18001:2007/ELOT 1081:2008 standards for the entire Branch network of the Group, as well as for 7 office buildings.
In this context, the Bank also implements a prevention and safety programme for its employees through various initiatives:
To efficiently deal with any private matters or emergencies that may arise in relation to its staff, Eurobank has put the following prevention and support mechanisms in place:
All relevant information regarding the above initiatives is available on the Bank's intranet site, while employees can also contact the HR4U helpline.
During 2019:
All Bank’s locations.
Collaboration with psychologist, Security Technicians, Hospitals, Diagnostic Centers.
The implementation of the actions is coordinated by the Human Resources General Division with the participation of the Physical Security division, Technical projects division and Branch Network
Security of the Bank’s employees in the workplace, and its clients, covering legislative/ regulatory requirements, and employees’ satisfaction concerning the provided benefits and working conditions