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Initiative

Digital e-CMR bill of lading for freight transport accompanying documents

Digital e-CMR bill of lading for freight transport accompanying documents
SUBMITTED FROM:

Papageorgiou Transports & Logistics (PTL)

Papageorgiou Transports & Logistics (PTL) was founded in 1954 by Konstantinos Papageorgiou, who started out as an individual motorist. In 1980, Petros Papageorgiou took over the reins, continuing the family tradition and further developing the company.

In 2008, the brothers Konstantinos and Filippos Papageorgiou now actively contribute, who manage the company to this day, combining decades of experience with modern and international trends in freight transport.

Papageorgiou Transport & Logistics | Our route (ptl.gr)



Objective Action

PTL, through its participation in the pilot program, aims to provide innovative services for Greece, which will contribute to reducing the use of paper (paperless logistics) and achieving modern and more efficient results. The company's goal, through this specific practice, is to contribute to the fight against tax evasion in our country.

 

Target Audience

All consumers targeted by the company, as well as companies active in the Supply Chain sector.

 

Duration

The pilot program was implemented in 2019-2020.

PTL's goal is, after developing a national regulatory framework for the implementation of the digital bill of lading in our country, to establish this specific practice in the services it provides, on a permanent level.


Description

With the aim of strengthening sustainable development in our country as well as the modernization of companies active in the Supply Chain, PTL was among the first Greek companies to pilot the use of the digital bill of lading. The program was implemented within the framework of an EU-funded project, and our participation made Greece among the pioneers in the digital transformation of freight transport.

In addition to the obvious environmental benefits, the digital waybill is expected to improve and simplify logistics workflows, significantly reducing administrative costs and speeding up processes. It will enhance the transparency and security of freight transport as all data related to freight transport will be available in real time to all parties.


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Impact on Society

Operational benefits for businesses:

  • Up to 82% reduction in administrative time, filing, etc.
  • Up to 70% reduction in waiting time for drivers
  • Up to 60% reduction in waiting time for regular checks by the authorities
  • Up to 70% reduction in the time of issuing an Ecmr
  • 17.4€ savings in wages – time for more creative activities
  • Better supervision during the transportation project
  • Ability to share data – attach files and comments

Environmental Benefits:

  • Fewer sheets of paper (each CMR document consists of 3 copies)
  • Expected reduction: 135 tonnes of wood are used annually for documents in road transport in Europe.


Initiative Location

The pilot program took place on a pan-European level with the participation of Germany, the Czech Republic, Romania, Serbia & Greece.

PTL made test applications during the transport of goods from Vonitsa Etoloakarnania to Athens. The company's goal is to implement the e-CRM program in the entire range of its services, in its entire network in Western and the rest of Greece.


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Working with Organization

For the implementation of the initiative, the company collaborated with:

  1. The Ministry of Infrastructure & Transport
  2. The International Road Transport Organization (IRU)
  3. The Federation of Truck Drivers of Greece (OFAE)

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Workers Participation

The pilot program involved voluntary managers and PTL employees, who through workshops and staff training, have now acquired the required training and experience for the implementation of e-CRM practices.

Representatives of the following companies also participated: Nestle Hellas SA, Diakinisis SA, Med Frigo SA & Sarmed SA


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Benefits for Οrganization

  • Speed in informing customers - recipients
  • Speeding up the invoicing and claims settlement process
  • Reduction of effort required to manage the return and shipment of CMR originals
  • Better customer service, through the provision of a higher level of service
  • Traceability
  • Process transparency, as all parties involved will have access to information from the beginning of the process
  • Minimize paper usage
  • Reduction of the company's environmental footprint



Connection with Global Goals







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