THEOFILOS CHALKIADAKIS S.A.

Cactus Hotels Management, knowing the importance of protecting the environment and sustainable development in tourism, as well as the personal responsibility that each of us has towards the environment is bound to:

• Comply with any legal or other requirement to which its activities fall and is related to its environmental aspects.
• Evaluate the environmental impacts of its activities in order to reduce or even eliminate negative impacts.
• Do everything possible to protect the environment and prevent pollution, and
• By setting goals to pursue continuous improvement.

Based on these commitments, Cactus Hotels aim to:

• Implementing actions to save energy, reduce water consumption, manage wastewater properly, and reduce and manage solid waste.
• Care about the protection of beach and water quality.
• Collaboration with neighboring bodies in order to preserve the natural beauty of the area.
• Inform all the actors in the area about the environmental actions carried out by the hotel unit in order to raise their awareness and participation.
• Care about training and raising awareness of hotel staff to actively participate in environmental actions.
• Care about informing the customers about the hotel's environmental actions, in order to encourage their active participation.

The above objectives of our policy are achieved through the definition of specific and measurable objectives, the regular control of environmental parameters, the control of the performance of interventions, the performance review and the reconsideration of its objectives with a view to upgrading them.

The environmental nature of the business is now known. Through a series of actions and actions designed to protect the environment, with a reinforced recycling system and proper waste management and proof of a series of environmental awards awarded annually by the Cactus Hotels family, it is undoubtedly a good example for every an enterprise that aims at sustainability and sustainability.

The core of enterprise philosophy is the concept of sustainable development. The business recognizes the competitive advantage stemming from sustainable strategies and thus balances the success between profit, preservation of the environment and the well-being of society.

The acquisition of a series of awards and environmental certifications is also proof of the environmental commitment of Cactus Hotels (ISO 14001, Travelife, Green Key, TUI Umwelt, Environmental Award 2016, Waste & Recycling Award 2017, Best Greek Sustainable Hotel 2017, Diamond of Greek Economy 2018, Greek Hospitality Awards 2017 & 2018 etc).

• Local community
• Employees of a business
• Collaborators
• Subcontractors
• Suppliers

The actions and the implementation of the program are not limited in time but are a continuous process where actions are being implemented on an annual basis.

Energy savings are undoubtedly the fastest, most cost-effective and most effective way to reduce dependence on fossil fuels and to reduce greenhouse gas emissions due to their use.

Our goal is to reduce energy consumption without affecting the comfort conditions of visitors with the ultimate goal of saving money and protecting the environment.

• We investigate and evaluate alternatives to energy savings
• Use of low energy technology
• Replacement plan for old equipment
• Staff training on the correct use of electricity
• Implement a wash on demand policy
• Change bed linen when required
• Using an energy management system to control the heating, air conditioning and lighting systems in guest rooms
• Check for electrical appliances in empty rooms

Water saving and the rational management of water resources, above all, the cultivation of a new culture in relation to water management is imperative. Water use is a very important environmental aspect and that is why we are trying every year to be consistent with our commitment to the environment.

• Installation of flow control devices for the rational use of water
• Training staff on proper water management
• Growing specific plant species that are in harmony with local climate change
• Irrigation of the green using the drip method
• Placement and presence of sanitary items with allowable amounts of water consumption (toilets, showers, low water flow taps)
• Reuse policy for towels and bed linen in the rooms
•  Washing of linen from an outside partner
• Proper control and maintenance of the pool
• Continuous control for leakage repair

Proper waste management in an environmentally friendly way is vital to the business. To this end, we should all contribute, as well as staff and customers, as their rational management is an integral part of sustainable development and, on the other hand, minimizes the adverse impact on society and the environment. Recycling is a process that is applied to the hotel in all its departments and is part of its philosophy.

• Restriction of packaging materials by buying more packaging products
• Purchase press for compressing recyclables
• Waste management - recycling (paper, glass, plastic, toner, burned oil, etc.)
• Proper quantity management in proportion to the number of customers
• Use of electronic systems instead of paper for business purposes
• Staff training for proper waste management and recycling
• Application in a restaurant and kitchen of the F.I.F.O.
• Minimize disposable products
• Use of soap dispensers in the bathrooms of the rooms
• Limiting the use of disposable plastic bags
• Inform visitors about environmental issues and about the recycling program that is being implemented at the hotel through a series of events.

The integrated program of action that the quality assurance team has established and is faithfully respected by all staff as well as environmental initiatives make Cactus Hotels Spa & Resorts right to a viable business with strong green entrepreneurship.

Cactus Hotels' sustainability program is based on a set of criteria set by the certification and quality assurance standards that the hotel holds. The main concern, in a highly competitive environment of the tourism industry, is the continuous upgrading of the services provided to our customers. In every action in this direction we ensure that it is done with absolute respect and minimal impact on the environment and the local community.

The four main areas on which the strategy is designed are:

• The market
• The natural habitat
• Local community and
• The working environment

A key pillar for supporting and supporting sustainable development is shaping corporate responsibility. Corporate social responsibility creates a competitive advantage to enhance the company's reputation and performance.

With external partners registered with a code at HMA (Electronic Waste Registry) and contributing to our goal.

All employees are properly trained in this direction.

The premises of the hotel business as well as the wider area, communal public areas.

https://www.cactushotels.gr/en/about-us

• Energy saving
• Save water
• Proper waste management

Additionally, the incorporation of CSR into management practices and business activities is not only an important competitive advantage but contributes to the company's sustainable growth.