THEOFILOS CHALKIADAKIS S.A.

The ESG strategy of Cactus Hotels aims to create an integrated sustainable hospitality model that embeds environmental, social, and governance principles across all areas of the Group’s operations.

The main objectives are:

Reducing environmental footprint.
Strengthening social responsibility.
Developing a strong sustainability culture.
Establishing ESG governance systems.
Transforming the hospitality model into a modern, measurable, and data-driven framework for sustainable development.

The initiative combines:

Circular economy practices.
Responsible hospitality.
Stakeholder engagement.
ESG monitoring and reporting.
Sustainable development strategies supported by measurable targets and performance indicators.

The ESG strategy of Cactus Hotels addresses a broad range of stakeholders, strengthening sustainable development throughout the organisation’s value chain.

Specifically, the initiative focuses on:

Cactus Hotels employees, through training, active participation, and the development of a sustainability culture and responsible operational mindset.
Guests and customers, who are informed and actively encouraged to participate in sustainable hospitality practices, responsible consumption, and circular economy initiatives.
Suppliers, partners, and external collaborators, strengthening cooperation towards the implementation of sustainable practices throughout the value chain.
The local community of Crete, through environmental awareness initiatives, social responsibility actions, and support of sustainable regional development.
The tourism and hospitality sector, serving as a benchmark model for ESG implementation and sustainable operations within Greek tourism.
Certification bodies, institutional organisations, and sustainability stakeholders, through transparency, ESG performance monitoring, and communication of measurable results.

The ESG strategy has been systematically implemented from 2025 to present, with continuous development of new initiatives, ESG monitoring, and optimisation of sustainability performance.

Cactus Hotels implements a holistic ESG strategy that integrates environmental, social, and governance actions into its daily operations.

A central pillar of this strategy is the collaboration with ReHORECA for the development of an integrated circular economy and sustainable waste management model for the hospitality sector.

The ESG strategy includes:

Waste management and resource recovery.
Implementation of circular economy practices.
Energy efficiency initiatives.
Reduction of resource consumption.
Employee training and engagement.
Guest participation.
Stakeholder engagement.
ESG reporting and monitoring.
Use of KPIs and benchmarking.
Development of a strategic sustainability roadmap.

Implementation is supported through:

Daily data collection and analysis.
Monitoring of environmental indicators.
Employee training programmes.
Collaboration with specialised organisations.
Continuous evaluation and improvement of results.

The initiative stands out because it:

Transforms sustainability into a measurable operational strategy.
Integrates ESG principles across all hotel operations.
Connects the hospitality industry with circular economy models.
Creates a benchmark model for sustainable tourism in Greece.

ESG Pillars of the Initiative

ENVIRONMENT

Integrated waste management and source separation.
Recycling and recovery of organic and recyclable materials.
Reduction of waste directed to landfill.
Energy and water efficiency programmes.
Implementation of BMS technologies, LED lighting, and photovoltaic systems.
Strategic goal of achieving Zero Waste to Landfill.

SOCIAL

Employee training and active participation.
Guest awareness and engagement.
Volunteer activities and environmental clean-up initiatives.
Collaboration with local communities and social organisations.
Promotion of responsible consumption culture.

GOVERNANCE

ESG monitoring and reporting systems.
Use of KPIs and benchmarking.
Transparency and continuous performance evaluation.
Collaboration with specialised sustainability organisations.
Long-term strategic planning for sustainable development.

The ESG strategy is implemented in collaboration with ReHORECA, a specialised organisation in circular economy and sustainable waste management solutions for the hospitality and food service sectors.

The collaboration includes:

Scientific and technical support.
Development of ESG tools and methodologies.
Monitoring of environmental performance data.
Employee training.
Implementation of circular economy practices.
Development of sustainable hospitality models.

Mr. Nikos Chalkiadakis, CEO of Cactus Hotels and founding member of ReHORECA, ensures the strategic integration of ESG principles across the Group’s operations.

Employee / Volunteer Participation

The ESG strategy is based on active employee participation through:

Training programmes.
Internal Green Teams.
Sustainability monitoring groups.
Volunteer environmental activities.
Participatory development of new sustainability practices.

More than 400 employees actively participated in ESG initiatives across the Group.

Results and Impact on Stakeholders

Measurable Results

The ESG strategy has achieved significant measurable outcomes:

196,082 guest nights monitored through ESG performance indicators.
186.6 tonnes of waste managed through circular economy practices.
65% reduction of waste directed to landfill.
113 tonnes of materials recovered or recycled.
0.95 kg of waste per guest night, performing below international hospitality benchmarks.
More than 88% employee participation in sustainability training and ESG activities.
More than 99,500 guests informed about sustainability practices.

Impact

The initiative has contributed to:

Creating an ESG culture throughout the organisation.
Increasing guest participation in sustainable hospitality practices.
Strengthening environmental and social awareness within the local community.
Creating a benchmark ESG hospitality model for Greek tourism.

Stalis, Crete, Greece, with implementation across all Cactus Hotels Group properties.

Benefits for the Organisation

Operational Benefits

Reduction of operational costs through circular economy practices.
More efficient resource management.
Improved environmental and energy performance.
Support for ESG certifications and sustainability targets.

Strategic Benefits

Establishing Cactus Hotels as an ESG Pioneer in Greek tourism.
Strengthening international competitiveness.
Enhancing relationships with stakeholders and tour operators.
Supporting a future-ready sustainable business model.
Recognition through sustainability achievements, including the Gold Environmental Award 2024 and the Bravo Sustainability Dialogue & Awards 2025 distinction for the initiative "Together for Sustainability: The Collaboration of Cactus Hotels with ReHORECA," in the Partnerships category, under the Society pillar.